Sky Rebate Travels Pvt. Ltd. (Operated by RAN Technotonics Pvt. Ltd.)
Effective Date: 11 September 2025
Official Domain: www.skyrebate.com
1. Introduction
Sky Rebate Travels Pvt. Ltd., operated by RAN Technotonics Pvt. Ltd. (“the Company,” “we,” “our,” or “us”), is committed to protecting the privacy, security, and confidentiality of all individuals whose data we collect and process.
This Privacy Policy explains how we handle personal information in compliance with:
- Indian Laws: Information Technology Act, 2000 (Sections 43A & 72A), Companies Act, 2013, and labor/data protection provisions.
- U.S. Laws: Federal Trade Commission (FTC) guidelines, Telemarketing Sales Rule (TSR), U.S. Department of Transportation (DOT) rules, and state-level consumer protections.
- Global Standards: General Data Protection Regulation (GDPR – EU/EEA), Payment Card Industry Data Security Standard (PCI-DSS), and other worldwide data privacy frameworks.
By accessing our website or interacting with our services, you consent to the practices described in this Privacy Policy.
2. Scope
This Policy applies to:
- Visitors of our official domain www.skyrebate.com
- Customers engaging with us through phone or email, where we operate as a BPO for international travel brands
- Employees, job applicants, vendors, and contractors whose data is processed as part of business operations
This Policy does not apply to data collected directly by our partner travel brands. Customers are encouraged to review the privacy policies of those brands separately.
3. Information We Collect
We may collect the following categories of information:
- Personal Information: name, phone number, email address, postal address, date of birth, gender.
- Transactional Information: travel preferences, booking references, customer IDs generated by our systems.
- Payment Data: limited details such as last 4 digits of credit/debit card numbers (we do not store full card data or CVV).
- Employment Information: resumes, background checks, payroll and HR records, performance logs.
- Technical Data: IP address, browser type, device identifiers, website usage analytics (via cookies).
4. Purpose of Processing
We process personal data only for authorized purposes, including:
- Assisting customers with reservations, modifications, cancellations, and after-sales services on behalf of partner brands.
- Communicating confirmations, updates, and support information.
- Conducting fraud prevention, identity verification, and compliance checks.
- Processing employee and HR data for recruitment, payroll, tax, and statutory compliance.
- Meeting obligations under Indian, U.S., and global regulations.
- Enhancing service quality through aggregated analytics (non-identifiable data).
5. Data Security
We implement robust physical, technical, and organizational safeguards to protect data, including:
- PCI-DSS–compliant systems for secure handling of payment-related data.
- Firewall, antivirus, and intrusion prevention systems across all networks.
- Access control systems with unique employee logins and monitoring.
- CCTV monitoring of operational workstations (excluding managerial systems).
- Secure cloud hosting (AWS infrastructure) with encrypted backups.
6. Data Sharing & Disclosure
We do not sell, rent, or trade personal data. Information may be shared only with:
- Authorized partner brands for completing services.
- Payment processors and banks handling transactions.
- Legal and regulatory authorities, when required by law.
- Auditors, IT vendors, or consultants bound by strict confidentiality obligations.
7. International Transfers
Since we support U.S. and global travel brands, customer data may be transferred across borders. We ensure compliance with:
- GDPR standards for EU/EEA data subjects.
- FTC and DOT requirements for U.S. consumers.
- Indian IT and corporate laws for domestic processing.
- Other applicable international privacy obligations.
8. Data Retention
Customer records: retained for up to 2 years for compliance and dispute resolution.
Employee records: retained during employment + 7 years after separation.
Payment details: retained only in tokenized or anonymized form; full card details are never stored.
After retention expiry, data is securely deleted or anonymized.
9. User Rights
Subject to applicable law, users have the right to:
- Access their personal data held by us.
- Request corrections to inaccuracies.
- Request deletion of data, where legally permissible.
- Restrict or object to certain processing activities.
- Withdraw previously given consent.
All such requests can be made by contacting our Data Protection Officer (DPO).
10. Cookies & Analytics
Our website may use cookies to improve performance and analyze traffic. Users may disable cookies in browser settings, though some features may not function properly.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If discovered, such data will be deleted promptly.
12. Fraud Prevention & Misuse
We actively monitor systems to prevent fraud and misuse of our brand name. Any communication or offer not originating from www.skyrebate.com or our authorized partner brand domains is invalid. We disclaim liability for losses arising from unauthorized representations.
13. Updates to this Policy
This Privacy Policy may be updated periodically to reflect legal, technological, or business changes. The latest version will always be available on www.skyrebate.com, with a revised effective date.
14. Contact Information
For questions, complaints, or to exercise your privacy rights, contact:
Data Protection Officer (DPO)
Mr. Sandeep Singh
Sky Rebate Travels Pvt. Ltd.
Operated by RAN Technotonics Pvt. Ltd.
60 Raipur Road, Dehradun, Uttarakhand 248001, India
📧 Email: privacy@skyrebate.com
📞 Phone: +91-7302-818-320
15. Governing Law
This Privacy Policy is governed by the laws of India, with reference to applicable U.S., EU/EEA, and worldwide data protection standards where relevant. Any disputes shall fall under the exclusive jurisdiction of the courts in Dehradun, Uttarakhand, India.